Nothing stated in these Conditions limits or excludes the mandatory consumer rights that are applicable, nor the liabilities that by law cannot be limited.

BASAR VALIRA, is the owner of the web portal www.basarvalira.com, acting exclusively as operator and manager of the web portal contents, domiciled at: Carrer del Picó, 1-3, AD700 Escaldes-Engordany, NRT: E-005131-Y, Registered in the Commercial Registry No.: 902436H. Contact: info@basarvalira.com.

These conditions apply to sales made to consumer customers through this website. To contract, the Customer must be at least 18 years old and have sufficient legal capacity.

The purchase process consists of the following steps:

• a) Order request (purchase offer): by clicking on “Finish Purchase”, the Customer sends an order request to the Shop.
• b) Acknowledgment of receipt: the Shop will send an automatic email confirming the receipt of the order. This email does not constitute acceptance of the contract; it is a voucher stating that the request is in the process of technical and stock validation.
• c) Validation and confirmation: the sales contract will be deemed formalized when Basar Valira sends the “Shipping/Dispatch Confirmation” email, after physically verifying the availability of the product and the validity of the payment.

Given the coexistence of physical and online sales, the stock shown may be indicative. In the case of collection items, last units, or limited editions, the physical verification of availability may require up to 48 business hours. In case of unavailability, the Shop will proceed to cancel the order and issue a full refund by the same means of payment without undue delay. Basar Valira shall not be liable for indirect damages or loss of profit derived from lack of availability.

• a) Deliveries in Andorra: prices include the applicable indirect tax in Andorra (IGI) where appropriate.
• b) Deliveries outside Andorra (e.g., EU): prices may be shown exempt from Andorran taxes. The Customer acknowledges that the shipment may be subject at destination to import VAT, duties, and/or carrier management fees.

Commercial gesture (optional): Basar Valira may, after verification and agreement, assume or partially/totally compensate certain charges.

Delivery times are estimates. Basar Valira commits to deliver orders within a maximum of 30 days. The risk of loss or damage is transferred to the Customer at the time of effective delivery.

Payment shall be made through the authorized methods in the Payment Policy. Security is managed via SSL/TLS encryption.

The Customer has a period of 14 calendar days to withdraw from the purchase. Specific conditions and procedures are detailed in the Returns Policy.

A legal guarantee of conformity applies according to applicable regulations, with a minimum of 2 years.

9.1 Technical evaluation of Radio Control (RC) products and Batteries:

A radio control product, whether misused or not by the customer, will be evaluated by our technical service to determine the origin of the incident. The Customer is informed that rechargeable batteries have no warranty as their delicate handling under utilization, whether in full use or charging, can be dangerous. In the remote case of damage caused by batteries such as fire, burns, or any other incident, BASAR VALIRA is not liable.

This contract is governed by the laws of the Principality of Andorra, without prejudice to the mandatory consumer rights in their country of residence.

These Conditions are integrated with the Shipping, Payment, Returns, and Website Use Policies.